Robert Monigold Level 2 Expert Answers. Wait while Windows searches from the driver using Windows Update, if this was your choice. How can this be resolved. Hi there, Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two. I recently purchased an MSI CR laptop it came with windows 7 already installed and also a built in webcam, the webcam doesn’t work when activated and I have tried looking for downloadable software for it but can not find anything compatible, just wondering if anyones had the same problem and if theres anyone who can help with this problem, Cheers. Answer questions, earn points and help others Answer questions. Posted on Jan 02,

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Support For CR | Laptops – The best gaming laptop provider | MSI Global

Update drivers manually – Find the correct driver for your Camera and operating system, then install it by following the step by step instructions below. It is software which finds, downloads and istalls the correct driver for you – automatically.

Each file type has a slighty different installation procedure to follow.

How can this be resolved. If you cannot find the right driver for your device, you can request the driver. Add Your Answer Tips for a great answer: Posted by arnobogaert on Jan 29, Check if the camera gets detected and listed in the option.


Right click on it and uninstall it. The hardware wizard will search the system recovery disc and install the driver automatically. Automatic driver updates are fast, efficient and elimate all the guesswork.

Driver installation Wizard start.

Answer questions, earn points and help others Answer questions. Business professionals often need a webcam for work; executives use the device to video conference with workers or customers, wweb marketers record videos and vlogs promoting their brand. Not finding what you are looking for? Thanks for your feedback, it helps us improve the site. It’s worth a thousand words.

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and IT works: MSI CR webcam problem

Press aeb to close the wizard and then reboot the computer to allow recognition of the webcam. Acer Crystal Eye webcam Driver. It is possible that your Camera driver is not compatible with the newer version of Windows. Marilyn O Replied on January 12, After downloading your driver update, you will need to install it.

How to Get Your MSI Laptop’s Installed Webcam to Work

If you have a answer that would be brilliant!!.!!. There is no risk of installing the wrong driver. References 1 MSI Global: Skip to main content.


An active Internet connection is required for Windows to successfully do this. After you upgrade your computer to Windows 10, if your MSI Camera Drivers are not working, you can fix the problem by updating the drivers.

You can follow the question or vote as helpful, but you cannot reply to this thread. Click the heart icon to open the settings menu. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing.

You may try installing msu camera application in utilities and check if this helps – http: If your MSI laptop comes with a webcam, but the device isn’t working when attempting to use camera software, the webcam might be disabled.

You may also use the hardware and devices troubleshooter and check if it lists and helps resolve issues – http: The correct version will be downloaded and installed automatically.

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